|service department recall|
sales department recall
ServiNet is the first Customer Relationship Management (CRM) Service to use the Internet Technology
car dealers · vehicle float · recreational vehicles . golf courses
Why Customer Relationship Management (CRM)?
According to the National Automobile Dealers Association (NADA):
“Within five years of selling a vehicle a typical dealer loses 80 % of the highly profitable service and parts business to after-market competitors (NADA, 2000). That lost business represents more than $67 billion annually."
According to Deloitte & Touche, 2000 :
“A 5 % increase in customer retention can increase a dealer’s operation profit by 25%. The increase in net income could be as much as 85 % (Bain and Company, 2001). "
According to Léger Marketing :
" 67 % of the Canadian population has access to the Internet. "
ServiNet is the driving force behind your success and customer satisfaction!
ServiNetis your solution !
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