ServiNet Relance au département de service,Service department recall
service department recall
sales department recall
service retention
sales retention

ServiNet is the first Customer Relationship Management (CRM) Service to use the Internet Technology

car dealers · vehicle float · recreational vehicles . golf courses

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· Advantages of ServiNet
· Interesting Numbers…
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· What You Need
· As Simple As 1, 2, 3!
· D Day
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· Retention - Loyalty Rate
· Automated Maintenance Recall System
· Automated Sales Recall System
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Jean Claude Caissie
(514) 909-2822

Interesting Numbers…

Why Customer Relationship Management (CRM)?

According to the National Automobile Dealers Association (NADA):

“Within five years of selling a vehicle a typical dealer loses 80 % of the highly profitable service and parts business to after-market competitors (NADA, 2000). That lost business represents more than $67 billion annually."

According to Deloitte & Touche, 2000 :

“A 5 % increase in customer retention can increase a dealer’s operation profit by 25%. The increase in net income could be as much as 85 % (Bain and Company, 2001). "

According to Léger Marketing :

" 67 % of the Canadian population has access to the Internet. "

ServiNet is the driving force behind your success and customer satisfaction!

is your solution !